State Farm® Insurance Agent Jane Jin Phillips
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hongtao Sun
November 13, 2025
"Derrick 服务非常棒! 帮我们省了很多钱和时间! 非常感谢他!"
"非常感谢您的高度评价!很高兴Derrick能帮您节省时间和金钱。我们会继续努力为您提供优质的保险服务,如有需要,随时欢迎您联系我们!"
yang yang
November 13, 2025
"Derrick 服务很好,业务也很熟练!"
"感谢您的反馈!很高兴听到Derrick为您提供了优质且专业的服务。如果您有任何保险方面的需求,欢迎随时联系我们,我们很乐意为您提供帮助!"
longying Chen
November 13, 2025
"So grateful for this agency, especially Jaden for helping us out with our home and auto insurance. Very affordable!"
"Thank you for your wonderful feedback! We’re so glad Jaden could assist you with your home and auto insurance and help find affordable options that work for you. We truly appreciate your trust in our agency and look forward to supporting you in the future!"
wenhe zhang
November 13, 2025
"Thank you Jane’s agency for helping out with my insurance needs! Very professional and kind!"
"Thank you so much for your kind words! We’re thrilled to hear that Jane and our team were able to assist you with your insurance needs in a professional and caring way. If you ever need anything else, don’t hesitate to reach out. We’re here to help!"
Shenglin Gao
November 13, 2025
"I had a excellent experience working with Jaden, he help me set up dss with ease. He was very kind a patient."
"Thank you so much for your kind words! We're thrilled to hear that Jaden provided you with excellent service and made setting up DSS easy and stress-free. We truly appreciate your feedback and look forward to continuing to assist you with all your insurance needs. If you ever need anything, don’t hesitate to reach out!"
Min Wang
November 7, 2025
"Jane Jin Phillips made getting insurance easy and stress-free. She was friendly, helpful, and explained everything clearly. I’m very happy with her service and highly recommend her!"
"Thank you for your wonderful feedback! We’re so glad to hear that Jane Jin Phillips made the insurance process easy and stress-free for you. Your recommendation means a lot to us, and we’re happy Jane could provide clear explanations and helpful service. We look forward to continuing to assist you with all your insurance needs!"
brian Lim
November 7, 2025
"Lina Kim is awesome! She’s super friendly, easy to work with, and always quick to help. She makes everything simple and stress-free. I even recommended her to my friends because she’s that good!"
"Thank you so much for your fantastic feedback! We’re thrilled to hear that Lina Kim provided friendly, efficient, and stress-free service. Your recommendation means a lot to us, and we truly appreciate you trusting us with your insurance needs. We look forward to continuing to support you and your friends in the future!"
Bixian Chen
November 7, 2025
"I really like Thea’s service , she is very nice and responsible!"
"Thank you so much for your kind words! We’re delighted to hear that Thea provided you with nice and responsible service. Your satisfaction is very important to us, and we look forward to continuing to assist you with all your insurance needs. Thanks for choosing our State Farm agency!"
라은태 (군사)
November 7, 2025
"리나씨의 친절 하고 완벽한 보험가이드서비스는 제가 결정하는데 중요한 역할을 했다. 리나씨의 전문성과 소비자를 배려하는 섬세함은 다른결정을 생각할수 없었다. 언제나 리나씨의 스테이트팜을 팜팜팜 한다...."
"안녕하세요! 소중한 리뷰 진심으로 감사드립니다. 리나 씨의 친절하고 세심한 보험 안내가 고객님의 중요한 결정에 도움이 되었다니 정말 기쁩니다. 앞으로도 고객님께 최고의 서비스와 신뢰를 드릴 수 있도록 최선을 다하겠습니다. 언제나 스테이트팜과 함께해 주셔서 감사합니다! 팜팜팜! 😊"
Yunhai Han
September 30, 2025
"Very good service!"
"Thank you!"
LQ Ma
September 28, 2025
"Jane is incredibly helpful and always replies promptly to any questions you have. As someone with no prior experience buying car insurance, I really appreciated how she took the time to explain everything clearly and make sure I understood my options. She made the entire process simple and customized the plan to fit my specific needs while helping me get a great price. I highly recommend Jane if you’re looking for someone patient, knowledgeable, and truly dedicated to helping her clients!"
"Thank you for your review! My State Farm team and I are happy to be your good neighbor! "
wei zhao
September 18, 2025
"Jane's service is excellent and she is very patient. I will recommend her to more friends."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Joe Wu
September 11, 2025
"I can’t thank Jane enough for all her help with my car and house insurance. She made the whole process so easy and stress-free. Jane took the time to explain all my options in detail and helped me find the coverage that fit both my needs and my budget. She was patient, professional, and truly cared about making sure I was protected. What impressed me most was her responsiveness—whenever I had a question, she was quick to answer and always made me feel like a priority. It’s rare to find someone who combines expertise with genuine kindness, but Jane does exactly that. If you’re looking for someone you can trust with your insurance needs, I highly recommend Jane. She’s outstanding at what she does, and I feel confident knowing I have her in my corner."
"Thank you so much for your wonderful review! We're thrilled to hear that Jane provided you with such excellent service and made the insurance process easy and stress-free. She truly strives to ensure every client feels informed, supported, and confident in their coverage choices. We’re proud to have her on our team, and your kind words mean a lot to us. If you ever need anything else or have questions in the future, please don’t hesitate to reach out. Thanks again for recommending Jane and our agency!"
wenchi chen
August 29, 2025
"very nice"
"Thank you for the review!"
Xinze Liu
August 22, 2025
"Jane has been absolutely wonderful to work with. She explained all the insurance options clearly, helped me find the best coverage, and made the whole process stress-free. Very professional, kind, and responsive. Highly recommend Jane!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Yao Danwei
August 11, 2025
"Jane was pretty good when I first started the insurance. However, I discontinued it after one year because the price increased significantly. Over the past six months, our communication has really fallen off, they said they would call back but never did. Other agents at this office have also been unhelpful. They rush through calls without gathering all the necessary information, which has forced me to call back multiple times to provide missing details myself. For example, when I canceled my insurance, the agent didn’t even mention that the refund could only be issued as a check, and the check was sent to my old address still on file. Instead, they just told me “it’s all set" till I asked by myself. It wasn’t until I received an email from State Farm directly that I found out my insurance hadn’t actually been canceled, but was auto-renewed. If the agent’s role is to handle these matters, I don’t understand why they didn’t catch or prevent this."
"Thank you for your honest feedback. We apologize for the communication issues and the confusion around your cancellation and refund. This is not the experience we want for our clients, and we appreciate you bringing it to our attention. We’re committed to improving and providing better service moving forward."
Song Anniefeng
August 9, 2025
"Thea was absolutely wonderful in helping my father after he was rear-ended. She was proactive, warm, and genuinely cared about making the whole process as smooth as possible. With her professionalism and experience, she handled everything through the other driver’s insurance, making sure my father’s premium wouldn’t go up for something that wasn’t his fault. We’re so grateful for her kindness, patience, and dedication — she truly went above and beyond. Highly recommend Thea to anyone who needs help after an accident!"
"Thank you so much for your kind words and thoughtful review! We’re thrilled to hear that Thea was able to provide the support and care your father needed during such a stressful time. Our team is dedicated to making the claims process as smooth and worry-free as possible, and it’s wonderful to know that Thea’s professionalism and dedication made a positive difference. We truly appreciate your recommendation and are here for you and your family anytime you need assistance. Thank you again for choosing our agency!"
Julia Zhu
August 8, 2025
"Super helpful and responsible! She explained everything thoroughly and was very quick to reply. Great service!"
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. "
John Huang
August 7, 2025
"Jane Jin Phillips, the abusolute tremendous expertise from StateFarm"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Sichen Liu
August 4, 2025
"Jane helped me get my very first auto insurance when I was a senior in college and made the process so easy with her exceptional service and dedication to finding the best rate. Three years later, I came back to State Farm, and she was just as helpful and kind—this time helping me save even more each month. I would highly recommend Jane if you want someone who truly cares and delivers great results over a very long time!"
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
jerry Liu
July 31, 2025
"great and friendly agent!"
"Thank you for reviewing our State Farm office! We look forward to continuing to support your insurance needs. "
Liqin Dai
July 24, 2025
"⭐️⭐️⭐️⭐️⭐️ Absolutely Exceptional Service from Our Insurance Agent – Jane Phillips We cannot speak highly enough of our insurance agent, Jane Phillips, and the truly outstanding service she provided us during one of the most important and time-sensitive moments of our lives – purchasing a new vehicle. From the very beginning, Jane demonstrated unmatched professionalism, reliability, and genuine care for our needs. As first-time buyers navigating the complexities of getting proper insurance coverage while purchasing a car, we were understandably overwhelmed. But Jane stepped in like a trusted advisor and handled every detail with clarity, efficiency, and grace. What impressed us the most was her incredible responsiveness. We were on a tight deadline to finalize the insurance in order to complete the vehicle purchase, and Jane worked with us with remarkable urgency and precision. She didn’t just help us meet the deadline – she made the entire process feel stress-free and effortless. Jane went above and beyond to ensure we had the right coverage tailored to our situation, patiently explaining every option and making sure we fully understood what we were signing. She anticipated our questions, offered solutions before we even asked, and gave us total confidence in our decisions. Her level of dedication and accountability is something you rarely find. In a time when many services feel automated or impersonal, Jane made us feel like we truly mattered. She was proactive, thoughtful, and absolutely dependable from start to finish. Thanks to Jane, we were able to purchase our vehicle without any delays, and with peace of mind knowing we were fully and properly insured. If you're looking for an insurance agent who is trustworthy, detail-oriented, and genuinely committed to supporting her clients, we wholeheartedly recommend Jane Phillips. She's not just an insurance agent – she's a partner you can count on when it matters most. Thank you again, Jane. You’ve earned our highest respect and deepest gratitude!"
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! "
Jaron Gao
July 24, 2025
"Jane took care of everything for multiple policies in a quick and thorough manner. She is a wonderful agent."
"Thank you so much for your kind words! We're thrilled to hear that Jane provided you with quick and thorough service. She truly is a wonderful agent, and we’re glad she could assist you with your policies. If you ever need anything else, please don’t hesitate to reach out!"
Fanqi Qin
July 10, 2025
"Jane is very professional and knowledgeable, and super patient to help answering all questions that I have. I would recommend using her services to every one!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Kejia Li
July 3, 2025
"I happened to be switching my home insurance provider last month, and Jane handled everything for me. She was professional, detail-oriented, and worked incredibly fast to get my new policy in place. Because of the great service, I decided to move my car insurance to State Farm as well. It was a truly perfect experience. Thanks a lot!"
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "